Performing overnight systems checks on your critical business applications with a remedial response to detected issues.

Apoyar's NIGHTWATCHMAN service provides peace of mind knowing someone is there each night, checking and making sure everything is working correctly because things will go wrong sometimes.

We understand your ERP and eCommerce platforms need to be running all night so picking lists are ready and product SKUs updated each morning. Because when they don't it means no overnight dispatches and deliveries, failed campaigns and lost sales revenue. We also understand many eCommerce managers have difficulties rostering technical staff on night shifts.

This is where our NIGHTWATCHMAN service can help.

Each evening an engineer from our monitoring and event team will perform the scheduled checks across your business-critical applications and systems. These may include checking batch jobs and CRONs were processed successfully, updates executed correctly, services are running or other system administration tasks of have been completed. Or perhaps the check may be to test the performance, functionality and user experience of your eCommerce websites and applications.

When a failure is detected the engineer will attempt to rectify the issue following a rules-based remedial response. Whether it is to re-run, refresh or reschedule a failed job, restart a service or clear a cache, they will be ready to act quickly overnight before the start of the next business day.

Upon completion of the checks, the customer will receive a notification reporting success or failure and highlighting any outstanding items needing further action. If required, this will include logging a fault ticket through to a nominated party for escalation of unresolved issues.